I joined nhi at the beginning of 2006 to study IATA Travel & Tourism course, I graduated in 2007 and started working as a ticketing agent for National Travel and Tours (NTT) Bahwan Group. My line manager satisfied with my performance recommended me for a position with the Indian Airlines operation at the airport. Subsequently, I became recognised by other airlines and received offers to join their organisation. I joined Qatar Airways in 2008 as an Airport Service Agent and was later promoted to Airport Services Supervisor which is the position I hold to date. I sincerely thank all of nhi’s instructors and management for its professional education programme.